Privacy Policy

Information About our Organisation and Web Site

The privacy of all our customers and Web site users is of great importance to us at Salts Healthcare. This privacy policy outlines how your personal information will be treated. Our privacy policy may be reviewed occasionally and therefore we would advise you to read this page regularly to check our most up to date policy. The Web site is offered by Salts Healthcare Limited, a company registered in England and Wales under company number 00074096. You can write to us at Richard Street, Aston, Birmingham, West Midlands, B7 4AA, or

Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.


This Web site may link to other Web sites, which Salts Healthcare do not have control over. We are not responsible for the content of such Web sites or for their own privacy practices, or for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites nor are we authorised to make representations on their behalf.


This site may use standard technology called 'cookies'. A cookie is a small piece of information stored by your browser on your computer's hard drive. Cookies enable us to identify you and are used to simplify the logging on process for registered users.

Cookies makes it possible for us to store information about the services you select between visits and to track your interests, which will improve your experience when using our site.

Most browsers automatically accept cookies, but you usually have the option to change your browser to prevent cookies being stored, however if you do turn cookies off this can limit the service we can offer you.

For more information about cookies or to switch off cookies on your browser please visit

Data Collection

We collect the personal data that you may volunteer while using our services, including your name, address, email address and telephone number. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

Personal data collected will be used for the purpose of either Customer Administration or Marketing. It may be necessary to share this information with our associates and service providers in order to fulfil our contractual obligations. We do not collect data for any other purpose. We may keep your personal data for a reasonable period for these purposes.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose by indicating in a box at the point on the site where personal data is collected.

How do we use your information for marketing?

We may use the information that we collect from you on this site to provide you with details of services, newsletters, press releases and items of interest that we feel may be of specific interest to you. Contact may be via mail, telephone, or interactive media such as email and SMS. By providing us with your address, telephone number and email address, you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us or our associates and service providers you can opt out. You can unsubscribe from receiving this information at any time by simply e-mailing us with your details and stating that you wish to unsubscribe. Unsubscribe details will also be clearly indicated on any newsletters and mails that you receive from us.

Your consent and other people's information

By providing us with your personal information, you consent to us processing your personal data, including sensitive personal data, for the above purposes. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we or they will, if appropriate, put a contract in place to ensure that your information is protected.

If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed. When we first contact them we may tell them where we got their information from.


We do not disclose your personal data to any other organisation under any circumstances unless required to by law or other regulation.


We offer the use of a secure server when you place orders or access your account information. SSL (the secure server software) encrypts your information before it is sent to us. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

We have implemented security policies, rules and technical measures to protect the personal data we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

Updating Personal Information

You can request a readable copy of the personal data we may keep about you by writing to the Data Protection Officer at Salts Healthcare, Richard Street, Aston, Birmingham, B7 4AA.

This information will be provided to you at a charge of £10 and will arrive within 40 days, which is compliant with the rules stated in Section 7 of the Data Protection Act.

We may require proof of identity before providing this information.

You are entitled to challenge the data we hold about you, and where appropriate, you may have the data erased, amended or completed.

For quality control and training purposes, we may monitor or record your communications with us.

Privacy Compliance

Our privacy policy is compliant with the Data Protection Act 1998.

Privacy Support

If you have any queries about our privacy policy or the security at our Web site please email